Refund policy

Return and Refund Policy

Returns and Exchanges

Due to the nature of our art prints and the care involved in preparing and packaging each order, all sales are considered final. We do not accept returns or exchanges for change of mind, incorrect size selection, or other buyer-related reasons.

Please review the product description, dimensions, and images carefully before placing your order.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or you receive the incorrect item, please contact us at info@aldeezystudio.com within 7 days of delivery.

Please include your order number, a description of the issue, and clear photographs of the item and its packaging. Once the issue has been reviewed, we will arrange an appropriate resolution, which may include a replacement or refund.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible at info@aldeezystudio.com. We will do our best to accommodate cancellation requests; however, once an order has entered production or has been shipped, it may no longer be possible to cancel it.

Refunds

Approved refunds will be issued to the original payment method. Please allow your bank or payment provider additional time to process and post the refund after it has been issued.